We have made some modifications to the email and text templates to accommodate different billing scenarios:
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Account numbers have been added to outgoing messages
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Ability to use a short URL in the message - this can reduce the number of characters in the text message. The URL must be setup by the Utility.
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If a customer is signed up for Automatic Payments, the message will note that the balance of $xx.xx will be automatically paid on xx/xx/xxxx (due date)
- If a customer has a balance of $0, the message will note that no payment is needed
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