General
Announcements & What's New
- Payments on Inactive Accounts is now available
- Transaction Diagnostics Report Filters
- Enhanced SendGrid Report
- Bill Notification Reports
- Upcoming system-wide hosting changes
- Upcoming features: Dollar More Program and Multi-Account Quick Pay
Web Payment System
- How does the Automatic Payment system work?
- My customer called saying every time he tries a payment he gets an error
- Remove a customer from automatic payments
- How do I enable my customers to setup automatic payments?
- Customers online payment is declined however payment is approved via manual entry on our terminal
- What time are my Automatic Payments processed?
General
- Welcome Nathan Lesniewski
- Uptime monitoring and automated ticket creation
- Customer report - Enhancements
- Bill Notification - Enhancements
- Customer reports - Enhancements
- Transaction Diagnostics and Transaction Summary Report - Enhancements